RS3 Holiday lights & snow removal
Website | Systems & Local Optimization
The context
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Project Type:
Website & seasonal operations
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Role:
Strategy, execution, QA
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Tools:
Website platform, forms, scheduling tools
The Challenge
RS3 operates in highly seasonal service windows where reliability and speed are critical. Their digital presence needed to support inquiries, scheduling, and customer communication without breaking during peak demand.
Structured website content around seasonal services
Optimized inquiry flows for speed and clarity
Improved system reliability during high-demand periods
Ensured customers could easily request and understand services
What I Did
Quality Assurance & Validation
Tested forms and inquiry workflows
Validated mobile usability during peak traffic
Reviewed site performance under seasonal use
Confirmed systems behaved consistently across devices
Outcome
More reliable inquiry and communication workflows
Improved customer experience during peak seasons
Reduced friction in service requests
A scalable foundation for recurring seasonal demand
Skills Demonstrated
Operational systems QA
Website optimization
Workflow validation
Seasonal business strategy
Available for similar operational and system-focused projects.