The Hub Stadium
Website | System Integrations | QA
The context
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Project Type:
Website, booking systems, and operational tools
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Role:
Cross-functional ownership
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Tools:
Website platform, booking systems, POS, analytics
The Challenge
The Hub Stadium operates across multiple revenue streams including events, activities, and food & beverage. Their digital systems needed to work reliably together to support bookings, customer experience, and internal operations.
What I Did
Supported website updates aligned with operational needs
Assisted with booking, POS, and system integrations
Identified workflow gaps affecting staff and customers
Coordinated changes across platforms and vendors
Improved clarity and reliability of customer-facing systems
Quality Assurance & Validation
Tested booking and event workflows end-to-end
Validated system behavior after updates or migrations
Identified and reported issues impacting usability
Confirmed fixes before broader rollout
Outcome
More reliable booking and system workflows
Reduced operational friction for staff
Improved customer experience across digital touchpoints
Stronger confidence in system performance
Skills Demonstrated
Systems QA & validation
Platform integrations
Cross-functional collaboration
Operational problem-solving
Available for similar system and platform optimization projects.
Revenue Growth After Reservation Platform Switch (2024 vs 2025)
Revenue reflects performance after migrating to the new reservation platform in 2025.